Terms & Conditions
These Terms and Conditions (“Agreement”) govern the rental services provided by SOSA Rental (“Lessor”) and the use of the vehicles rented by the Lessee (“Renter”). By booking and renting a vehicle from SOSA Rental, you agree to be bound by these Terms and Conditions. Please read them carefully.
A. Parties to the Agreement
Lessor: SOSA Rental
Address: Office 171, Triq San Tumas, Il-Fgura, Malta
Phone: +356 2763 3319
Email: admin@sosarentalsmalta.com
Lessee (Renter):
The individual or entity who rents the vehicle from SOSA Rental. The Lessee agrees to comply with all the terms outlined in this agreement.
B. Vehicle Rental
SOSA Rental provides vehicles for short-term rental purposes. By confirming your reservation and renting a vehicle, you agree to the following:
Vehicle Model, Make, Year, and Registration
Each vehicle is identified with details that will be specified on the rental agreement.
Vehicle Condition
You acknowledge receiving the vehicle in good operating condition and agree to return it in the same state.
C. Rental Period
The rental period will begin on the agreed start date and time and terminate on the agreed return date and time, as specified at the time of booking. Late returns will be subject to additional charges of €10 per hour.
D. Rental Rates and Fees
The following rental fees apply:
- Rental Rate
- The daily rate for the vehicle is specified during booking.
- Hourly Rate(if applicable).
- An hourly rental rate may be available.
- Security Deposit
- A refundable security deposit, usually €500, will be required at the time of booking. This deposit will be refunded upon the return of the vehicle in good condition.
- Additional Fees
- Charges for extra services, fuel, or any damages (if applicable) will be deducted from the security deposit or charged to the Lessee.
E. Payment Terms
- Payment Methods
- Payments can be made via cash, credit card, debit card, or bank transfer at the time of booking
- Late Returns
- If the vehicle is not returned on time, an additional fee of €10 per hour will be charged.
F. Lessee’s Obligations
By renting a vehicle from SOSA Rental, the Lessee agrees:
- Not to use the vehicle for illegal activities, for hire, or in dangerous conditions.
- Not to overload the vehicle or modify it in any way.
- Not to permit unauthorized drivers to operate the vehicle.
- To ensure the vehicle is used responsibly and in compliance with Maltese laws.
G. Authorized Drivers
Only the Lessee and the authorized drivers listed in the rental agreement may operate the vehicle. The Lessee must provide the necessary documentation to validate the driver’s license and identification.
H. Vehicle Usage and Restrictions
- Permitted Use
- The vehicle is to be used solely within the Maltese Islands unless prior written consent is obtained from the Lessor.
- Prohibited Uses
- The vehicle may not be used for racing, off-roading, or any illegal activity. Unauthorized use will result in termination of the agreement and possible financial penalties.
I. Insurance and Liability
- Insurance
- SOSA Rental provides comprehensive insurance for the vehicle under Maltese law. However, the Lessee is responsible for any damages not covered by insurance, including damages caused by negligence or unauthorized use.
- Lessee’s Liability
- In the event of any accidents, theft, or damages, the Lessee is liable for any costs not covered by insurance, and must indemnify SOSA Rental against third-party claims.
J. Fuel Policy
- The vehicle will be supplied with a full tank of fuel at the start of the rental period.
- The vehicle must be returned with a full tank. If the vehicle is returned with less fuel, a refuelling charge of €10 plus the cost of the missing fuel will apply.
K. Damages and Security Deposit
- Security Deposit
- A refundable deposit is required to cover potential damages or late return. The amount will be specified at the time of booking.
- Damages
- Any damage to the vehicle during the rental period, whether accidental or due to misuse, will be deducted from the security deposit. If damages exceed the deposit amount, the Lessee agrees to pay the difference.
L. Breakdowns and Accidents
- Breakdowns
- In case of a vehicle breakdown, contact SOSA Rental immediately for assistance. Repairs should not be made without prior approval.
- Accidents
- In the event of an accident, theft, or vandalism, the Lessee must report the incident to the relevant authorities and SOSA Rental immediately.
M. Termination of Agreement
The rental agreement will terminate:
- Upon the return of the vehicle in good condition and the settlement of all outstanding charges.
- If the Lessee breaches any terms or engages in illegal or dangerous activity.
- In case of early termination, no refunds will be issued for unused rental days.
N. Governing Law and Dispute Resolution
This terms and conditions shall be governed by the laws of Malta. In the event of a dispute, both parties agree to seek resolution through arbitration in Malta.
O. Force Majeure
Neither party shall be liable for any failure to perform their obligations under this Agreement due to unforeseen circumstances beyond their control, including but not limited to natural disasters, government actions, or industrial disputes.
P. Changes to Terms and Conditions
SOSA Rental reserves the right to update or amend these Terms and Conditions at any time. All changes will be posted on the website and will take effect immediately upon publication.
Q. Entire Agreement
These Terms and Conditions, along with the rental agreement, constitute the entire understanding between SOSA Rental and the Lessee. Any changes to these terms must be made in writing and signed by both parties.
By booking a rental vehicle with SOSA Rental, you acknowledge that you have read, understood, and agree to these Terms and Conditions. These Terms and Conditions are subject to change without notice. Please review them regularly for updates.
Privacy Policy
This Privacy Policy (“Policy”) outlines how SOSA Rental (“we,” “us,” or “our”) collects, uses, and protects your personal information. By accessing our website or using our services, you agree to the terms specified in this Policy.
Information We Collect
You agree that we may gather the following types of information:
Personal Information
This includes your name, email address, phone number, address, and payment details when you make a reservation or inquiry.
Usage Data
Information related to your interaction with our website, such as your IP address, browser type, pages visited, and time spent on each page.
Cookies
You acknowledge that we utilize cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences via your browser settings.
How We Use Your Information
You consent to our use of your information for the following purposes:
- Processing your rental reservations and managing your account.
- Communicating with you regarding your bookings, inquiries, and customer support.
- Enhancing our website and services based on user feedback and usage patterns.
- Sending promotional materials and updates, if you have opted to receive them.
Sharing Your Information
You acknowledge that we may share your information with:
- Service Providers
Third-party vendors that assist us in operating our business (e.g., payment processors, marketing services).
- Legal Authorities
We may disclose your information if required by law or in response to legal requests.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, you understand that no internet transmission is completely secure.
Your Rights
You have the following rights concerning your personal information:
- Access
- You may request access to the personal information we hold about you.
- Correction
- You may request corrections to any inaccurate or incomplete information.
- Deletion
- You may request the deletion of your personal information, subject to legal requirements.
- Opt-Out
- You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those messages.
Changes to This Privacy Policy
We reserve the right to modify this Policy at any time. Any changes will be posted on this page with an updated effective date. You agree to review this Policy periodically to remain informed about how we protect your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:
SOSA Rental
Office 171, Triq San Tumas, Il-Fgura, Malta
By using our website and services, you confirm that you have read, understood, and agree to this Privacy Policy.